Eva Chen

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Senior Adviser

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Join date: Feb 3, 2026

About

1999年開始從事CRM領域的研發、實施、專案管理類工作。擁有20年CRM顧問、銷售和專案經驗，擅長商業診斷、業務流程分析、解決方案設計、專案管理、顧問式銷售技巧及大客戶管理技巧，對企業資訊化領域，尤其是客戶關係領域擁有深刻的理解，對於企業流程診斷、專案導入，資訊化價值的提升，以及團隊管理有豐富的經驗，致力於產業方向進行探索和推廣的戰略重心。

20+ Years of CRM Excellence: Extensive background in R&D, implementation, and project management since 1999.
Strategic Consultant: Expert in business diagnostics, workflow analysis, and bespoke solution design.
Sales & Account Management: Proven track record in consultative selling and managing high-value, key accounts.
Digital Transformation Leader: Deep insights into corporate IT ecosystems, specializing in maximizing the ROI of digital tools and system integration.
Leadership & Vision: Strong experience in team management and a dedicated focus on driving industry-wide strategic growth and promotion.

Posts (6)

Feb 17, 2026 ∙ 3 min

【Culture】The Last Mile of Data-Driven Strategy: How to Build Genuine Trust in AI Recommendations among Executives and Employees?

AI deployment hinges on "brainpower" over "computing power." To build trust when AI conflicts with intuition, "Explainability" is vital. Data Forge’s Semantic Layer decodes black-box decisions into transparent logic, proving AI quantifies experience instead of replacing it. Coupled with data democratization, AI becomes a practical assistant for all staff. Cultivating a culture of experimentation and mutual trust is the final step in transforming AI into a core organizational capability.

Feb 17, 2026 ∙ 3 min

【Talent】From "Personnel Management" to "Strategic Growth": How AI Command Center Reshape Talent Engines

AI success hinges on "Data Literacy," not just software. By cultivating "AI Navigators," management can run strategic experiments via Digital Twins, while experts translate experience into Data Forge’s Semantic Layer. When frontline staff leverage AI to boost efficiency by 50%, a "Human-AI Collaboration" triangle is formed. This approach dispels technological fear, transforming AI from a tool into true organizational combat power.

Feb 15, 2026 ∙ 3 min

【Finance】From "Bookkeeping" to "Cash Flow": How AI Command Center Reshape Corporate Financial Decision-Making and Profitability

Moving beyond "rear-view" data, the AI Operation Command Center reshapes profitability through Data Forge. By integrating AR and inventory, it automates pricing simulations amid cost fluctuations. Leveraging the Dynamic Layer for rolling budgets and MLOps for cash flow precision, the system identifies funding gaps early. Through AI-driven dynamic pricing and tax optimization, finance evolves from a passive cost center into a strategic, profit-generating "blood-making" core.